Triple Idea, Lda - Privacy Policy
Introduction
This Privacy Policy describes Triple Idea's practices with respect to information collected from users who access our website at www.tripleidea.pt or who otherwise share personal information with us.
Fundamentals for data collection
The processing of your personal information (i.e. all information that could potentially allow you to be identified with reasonable means; hereinafter referred to as "name" and "email", is necessary for the performance of our contractual obligations to you, as well as to provide our services, to protect our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to read the Privacy Policy and use it to make informed decisions.
What information do we collect?
We collect two types of data and information from Users.
The first type of information is non-identifying and non-identifiable information relating to a User that may be made available or collected through use of the Site (“Non-Personal Information”). We are not aware of the identity of a User from whom Non-Personal Information was collected. Non-Personal Information being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g., browser type and operating system your device uses, language preference, time access, etc.) in order to improve the functionality of our Site. We may also collect information about your activity on the site (eg pages viewed, online browsing, clicks, actions, etc.).
The second type of information is Personal Information, which is individually identifiable information, that is, information that identifies an individual or can with reasonable effort identify an individual.
Such information includes: Device Information - We collect personal information from your device. Such information includes geolocation data, IP address, unique identifiers (eg MAC address and UUID) and other information concerning your activity through the Site.
Registration information: when you register on our Site, you will be asked to provide us with certain data, such as: full name; email or physical address and other information.
How can we receive information about you?
We receive your Personal Information from several sources:
- When you voluntarily provide us with your personal data when registering on our Site;
- When you use or access our Site as part of your use of our services;
- From external providers, services and public records (eg traffic analysis providers).
What information do we collect?
We do not rent, sell, or share user information with third parties, except as described in this Privacy Policy.
We may use the information for the following:
- To communicate with you – sending you notices regarding our services, providing technical information and responding to any problems you may have;
- To communicate with you and keep you informed of our latest updates and services;
- To serve you advertisements when you use our Site;
- To market our services and product;
- For statistical and analytical purposes to improve the Site.
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliates and subcontractors.
In addition to the purposes mentioned in this Privacy Policy, we may share personal information with our trusted third-party providers, who may be located in different jurisdictions around the world, for any of the following purposes:
- Hosting and operation of our Website;
- Providing our services to you, including providing you with a personalized display of our Site;
- Storage and processing of such information;
- Serving you with advertisements and helping us to measure the success of our advertising campaigns, as well as to redirect some of our users;
- Provide you with marketing offers and promotional materials relating to our Site and services;
- Conducting research, technical or analytical diagnoses;
User rights
You can apply for:
- Receive confirmation that non-personal information about you is or is not being processed and access your stored personal information, together with supplemental information.
- Receive a copy of the personal information you voluntarily and directly provide to us in a machine-readable, commonly used, structured format.
- Request rectification of your personal information that is under our control.
- Request deletion of your personal information.
- Deny us the processing of your personal information.
- Request restriction of the processing of your personal information by us.
- File a complaint with a supervisory authority.
However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the aforementioned rights or wish to receive further information, please contact our Data Protection Office ("DPO") using the details provided below:
- Subject: Data Protection;
- Information to be inserted: name and email
- Reason for contact: rights, information, etc.
Retention
We will retain your Personal Information for as long as necessary to provide our services and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information collected and the purpose of such collection, taking into account the applicable requirements for the situation and the need to destroy outdated, unused information in the nearest reasonable time. Pursuant to applicable regulations, we will keep records containing customer personal data, account opening documents, communications and anything else in compliance with applicable laws and regulations.
We may rectify, replace or remove incomplete or incorrect information at any time and at our sole discretion.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A cookie is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very useful and can be used for many different purposes. Such purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making interaction between you and our services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data about the use of our services.
The Site uses the following types of cookies:
A. "session cookies", which are only stored temporarily during a browsing session to allow normal use of the system and are deleted from your device when the browser is closed;
B. "persistent cookies",
which are read only by the Site, saved on your computer for a fixed period of time and are not deleted when your browser is closed. These cookies are used when we need to know who you are for recurring visits, for example to allow us to store your preferences for your next visit;
C. "third-party cookies",
which are set by other online services that run the content on the page you are viewing, for example, third-party analytics companies that monitor and analyze our web access.
Cookies do not contain information that personally identifies you, but personal information that we store about you may be linked by us to information stored in and obtained from cookies. You can remove cookies by following the instructions in your device preferences; however, if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.
We also use a tool called "Google Analytics" to collect information about Site usage. Google Analytics collects information such as how often users access the Site, which pages they visit when they access, etc. We use the information we obtain from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit the websites, rather than your name or other identifying information. We do not combine information collected through the use of Google Analytics with personally identifiable information. Google's ability to use and share the information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and Google's Privacy Policy.
Collection of third-party information
Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties or sites across the Internet, different rules may apply to their use or disclosure of the information you disclose to them. In that regard, we encourage you to read the terms and conditions and privacy policy of each party to which you choose to disclose information.
This Privacy Policy does not apply to the practices of companies that we do not own or control, or individuals that we do not employ or manage, including third parties to whom we may disclose information as set forth in this Privacy Policy.
How can we protect your information?
We take great care in implementing and maintaining the security of the Site and your information.
We have procedures and security such as: we employ industry standard procedures and policies to ensure the security of the information we collect and retain, we prevent unauthorized use of any information, and we require any third parties to comply with similar security requirements in accordance with this Privacy Policy. While we take reasonable steps to protect information, we cannot be responsible for the actions of anyone who gains unauthorized access or misuses our Site, and we make no warranty, express or implied, that we will prevent such access.
Data transfer outside the EU
We point out that some data recipients may be located outside Europe. In such cases, your data will only be transmitted to countries approved by the European Commission, ensuring an adequate level of data protection, or we will establish legal agreements that ensure an adequate level of data protection.
Adverts
We may use third-party advertising technology to serve ads when you access the Site. Such technology uses your information regarding your use of the services to serve you with advertisements.
You can unsubscribe from many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, as well as your choices regarding whether this information is used by these companies, including how to unsubscribe from third-party ad networks operated by NAI and DAA members, visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
Marketing
We may use your Personal Information, such as your name, email address, phone number, etc. ourselves or using our third party subcontractors for the purpose of offering you promotional materials relating to our services which we believe may be of interest to you.
Out of respect for your right to privacy, we provide you within such marketing materials with means to opt out of receiving further marketing offers from us. If you wish to unsubscribe, we will remove your email address or phone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may issue other types of important email communications without providing you with an opportunity to opt-out of receiving them. These may include customer service announcements or administrative notices.
Corporate transactions
We may share information in the event of a business transaction (eg, the sale of a substantial part of our business, merger, consolidation or sale of assets). In the above case, the assignee or acquiring company will assume rights and obligations as described in this Privacy Policy.
Minors
We understand the importance of protecting children's privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances should we allow minors to use our services without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that their child has provided us with Personal Information without their consent, he or she should contact us at geral@tripleidea.pt.
Updates or changes to this privacy policy
We reserve the right to periodically modify or revise the Privacy Policy; changes to the material will be effective immediately upon display of the revised Privacy Policy. The last revision will be reflected in the "Last Modified" section. Your continued use of the Platform, following notification of such changes on our website, constitutes your confirmation and consent to such changes to the Privacy Policy and your agreement to be bound by the terms of such changes.
How to talk to us
In case of general questions about the Site or about the information we collect about you and how we use it, please contact us by email geral@tripleidea.pt.
Please inform the company or user data.
Last modification 22/06/2023